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Cancellation, Substitution and Refund Policy

eChapter.ca is the registrar and all invoicing, payment collection, cancellation notices and refunds will be processed by eChapter.ca.

Advance registration and payment is greatly appreciated and substitutions are allowed. This approach enables us to properly plan and determine if sufficient interest exists to warrant proceeding with an Event. Events include luncheons, breakfasts, dinners, half-day or full-day courses, multi-day seminars or conferences. If we cancel an Event for any reason, our liability is limited to the registration fee only. The following are our policies regarding cancellations & substitutions by registrants:

Only cancellations received before the Event registration deadline are entitled to a full refund.

Substitutions may be made at any time until the event. Substitutions of a non-member for a member will result in additional non-member fees being charged.

If, for some reason (unforeseen or otherwise), an Event is cancelled or needs to be rescheduled as determined by the Event organizer, then participants will be entitled to a full refund of registration fees. Alternatively, the participants may leave registration fees stand as credit for future scheduled Event(s) held by the Winnipeg Internal Auditors.

Cancellations made between the registration deadline and 3 business days prior to an Event, will be subject to a cancellation charge of $25.00 or 50% of the registration fee (whichever is greater). If the registration fee is unpaid, the registrant shall be responsible for the appropriate cancellation fee.

There will be no refunds for cancellations made within 3 business days of the Event, and the registrant shall be responsible for the full amount of the registration fee.